SCC Online Gallery Terms & Conditions

 

What If My Question Isn’t Answered Here?

If your question relating to shipping or returns isn’t answered here, please contact Sydney at (306) 653-3616 ext 4 or scc.onlinesales@sasktel.net.

Shipping & Handling

We may correct errors or inaccuracies and change or update information on this website at any time without notice, including prices and item availability. All sizes quoted are approximate. All prices listed are in Canadian dollars and all charges will be processed in Canadian dollars. All prices listed on this site are subject to confirmation. You agree to pay all charges payable for your order. We reserve the right to limit the quantity of items that you may buy. We also reserve the right to cancel orders at our discretion. We will use commercially reasonable efforts to deliver items as quickly as possible, and within the time indicated. However, we are not responsible for delivery delays beyond our control. We will do our best to notify users if delivery is delayed. All items are delivered by a third party, and delivery is governed by their shipping contracts. We reserve the right not to ship to certain addresses.

Please Note: Everything you see in the Online Gallery is part of the current SCC Gallery exhibition. Your purchase will be available after the exhibition closes.

A SCC Exhibition Staff Member will contact you to confirm pick up or arrange delivery and provide a shipping estimate. Shipping and handling charges are the responsibility of the purchaser and will only be charged once your purchase has been shipped.

Can I Cancel My Order?

If you place an order and then decide to cancel it before the order has been processed and shipped and before the end of the exhibition, we will cancel your transaction. The Saskatchewan Craft Council reserves the right to charge an additional 10% restocking fee for cancelling an order.

Note that if your request to cancel an order is received after the item or items have been shipped, we cannot cancel the transaction and your account will be charged accordingly.

Can I Return My Order?

Saskatchewan Craft Council currently does not accept returns on any product sold through its Online Gallery or at our Saskatoon Gallery location.

What If My Order Is Damaged?

Occasionally an item or items may arrive at your location damaged. Sometimes the damage is obvious even before you open the package, at other times only after the package has been opened. Usually this is the result of a shipping mishap. SCC Staff have many years of experience packing and shipping items worldwide. Should breakage occur, it is up to the customer to file and pursue a claim with the shipper.

If your order is delivered to you with externally obvious damage, do not open the package. You may refuse to accept the package and have the carrier return the package to Saskatchewan Craft Council at no cost to you. If this should occur, please contact Saskatchewan Craft Council by phone or email within 24 hours to let us know that you refused shipment so we can make appropriate arrangements for receiving the return.

Should you choose to contact us by email, be sure to type “Damaged Order” in the subject line.

Security

The Saskatchewan Craft Council takes every precaution to protect your information. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse, or alteration of information that we have collected from you at our site. The Saskatchewan Craft Council Online Gallery was developed to support secure online purchasing through secure socket layer (SSL) technology using encryption, which provides a high level of security. All information that you provide during the shopping process is encrypted for your protection. We are committed to keeping your personal information (including your name, shipping address(es), email address, purchase history and banking information) private and secure. We store only your contact information and purchase history in our system. We do not store or record any banking or financial information. All financial information (credit card number, PIN, etc) that you enter is processed directly by Moneris and does not pass through our system.  Although capturing this information is necessary for us to process and fulfill an order you place online, for your convenience, you may call us during business hours to place your order and provide this information to us over the phone.

About Fraud

Credit card fraud occurs when someone obtains your card information without your authorization or permission and uses it to make a purchase. We take precautions to carefully screen orders when they are made, and to prevent credit card fraud to the extent possible.

In the event of unauthorized use of your credit card, you must also immediately notify your credit card provider in accordance with its reporting rules and procedures.

About Your Email Address

We do NOT send unsolicited commercial email, otherwise known as “spam.” We do NOT send email marketing communications to a visitor-provided email address unless the intended recipient specifically opts in to receive such communications from us. We do NOT sell or rent our visitor or customer email addresses or make them available to other organizations for any purpose whatsoever.

If at any time you would like to stop future delivery of email from Saskatchewan Craft Council, please follow the unsubscribe instructions included at the bottom of each email communication we send, send an email to scc.newsletter@sasktel.net, or call us during business hours. Asking to be removed from Saskatchewan Craft Council’s email list will not prevent you from receiving email communications relating to any online order you place at the Saskatchewan Craft Council Online Gallery invitations to participate in surveys about your experiences on our online store, or other operational email communications if you have provided us with your email address.

About Your Telephone Numbers

Consumers who supply us with their telephone numbers online will only receive telephone contact from us with information regarding orders they have placed with Saskatchewan Craft Council, including invitations to participate in surveys about their experiences with Saskatchewan Craft Council. We do NOT sell or rent our customer phone numbers or make them available to other organizations for any purpose whatsoever.

Use of Website

By accessing our website, you, the user, agrees to the terms and conditions the Saskatchewan Craft Council sets out here. These terms and conditions may change at our discretion and without notice. All orders and purchases made through this site are also governed by these terms and conditions. Use of and orders placed on this website are governed by the laws and the courts of the province of Saskatchewan, and by the applicable laws of Canada. The user is also responsible for complying with these laws.

Using Linked Content

This site may provide links to other websites. Such sites may be independent from the Saskatchewan Craft Council in which case we therefore have no control over, and no liability for, those websites or their contents, or their use. We provide these links for your convenience, and you decide to access them at your own risk.

Our Liability

This website should be accessed and used at your own risk. Though reasonable efforts have been made to ensure the website is current and contains no inaccuracies or errors, no guarantees are made that the website’s content will be error-free, accurate, complete, or current at all or any times. When a mistake is noticed, we will correct it as soon as possible and make reasonable efforts to notify affected users. This may mean that orders not yet shipped may be cancelled. The Saskatchewan Craft Council is not responsible for lost, incomplete, illegible, misdirected or stolen messages or mail, unavailable connections, failed, incomplete, garbled, or delayed transmissions, online failures, hardware, software, or other technical malfunctions or disturbances, whether or not these circumstances affect, disrupt, or corrupt communications.

What Information We Collect

We collect information volunteered by visitors, such as contact and payment information (i.e. name and address, telephone number, billing address) for the purpose of placing an order with us. We collect the email addresses of visitors who post messages to our blog, those who communicate with us via email, and those who submit their email addresses voluntarily, either to subscribe to an email newsletter or to receive information about their order. We do NOT sell or rent our visitor or customer email addresses or make them available to other organizations for marketing purposes.

What We Do With This Data

The information we collect is used to acknowledge and deliver items that customers order, to notify visitors who request specific information about updates to our website (i.e. new craft works in a specific category), and to contact visitors (with their permission) for our own marketing purposes. We work with reputable third parties to assist us in delivering services to you. In these instances, we will provide your personal information to third parties so that they can perform these services. Unless otherwise noted in this policy, all third parties with whom we work are governed by the privacy policy of Saskatchewan Craft Council.

The information we collect may be disclosed if we are legally required to do so at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our website and applicable laws, or to protect against misuse or unauthorized use of our website.

About Cookies

A cookie is a small data file stored by your web browser on your computer containing information that will enable our website to recognize and provide you with better service. Usage of a cookie is not linked to any personally identifiable information while on our website. We use cookies to record session information, such as items that visitors add to their shopping cart. As a basis for order functionality, you will not be able to make purchases on our website if you have disabled cookies in your browser. If you prefer to shop without cookies, please feel free to place your order by phone. Call Reception at 306.653.3616 ext. 0 or email saskcraftcouncil@sasktel.net.

About Advertising

We do not partner with or have special relationships with any third party ad server companies.

About Changes To This Policy

At any time in the future, we may decide to use consumer information for new, unanticipated purposes not previously disclosed in our privacy notice. If our information practices change, we will post the policy changes to our website to notify you. If you are concerned about how your information is used, you should check back at our website periodically.

Consumers may prevent their information from being used for purposes other than those for which it was originally collected by email or by calling us during business hours.

What You Can Do

If you feel that this website is not following its stated information policy, you may contact us during business hours. Please call 306.653.3616 ext. 4, email scc.newsletter@sasktel.net or visit us at 813 Broadway Avenue in Saskatoon, SK.

Copyright Information

All textual and graphic content on this site, including its organization and presentation, and our respective web domains are the property of our organization, namely the Saskatchewan Craft Council, and are therefore copyrighted by us.

The materials on this site may not be copied, reproduced, posted, or republished in any way. They may be downloaded, displayed, or printed by the user for non-commercial and lawful personal use only. Otherwise, the republication or use of these materials on any other website without prior written consent from us is prohibited, and all rights are reserved.

The logos used on this site are registered and unregistered thus making your own use of them prohibited.

Images of people and objects used on this site are used with permission or in accordance with applicable law. Reuse of them without permission may violate the privacy and publication rights of those persons.

What If My Question Isn’t Answered Here?

If your question relating to shipping or returns isn’t answered here, please contact Sydney at (306) 653-3616 ext 4 or scc.onlinesales@sasktel.net.